Melissa Ambrosini Pty Ltd (ABN 60 163 244 184) is an Australian company located at PO Box 167, Noosa Heads, QLD, Australia. You can contact us at hello@melissaambrosini.com.

These terms govern your use of our website, our branded mobile app, and our related products and services (together, the “Service”). By accessing or using the Service, you acknowledge and accept these terms. We may change them at any time at our discretion, and your continued use after changes are posted constitutes acceptance. Please review this page regularly.

Privacy Notice

Last updated: 7/8/26

I. Introduction

Melissa Ambrosini Pty Ltd (collectively, the “Company,” “we,” “our,” or “us”) knows that you care about how your personal information is used and shared. We take your privacy seriously and want to outline the measures we employ in safeguarding your personal information. We are an Australian company and handle your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), as well as other privacy laws that apply to you depending on where you live.

This Privacy Notice covers the Company’s treatment of information collected when you access the mobile application or any other linked pages, features, content, or application services offered from time to time by the Company in connection therewith (collectively, the “Mobile App”). We recommend that you read this Privacy Notice carefully as it provides important information about your personal information and your rights under the law.

II. Who This Privacy Notice Applies To

This Privacy Notice applies to information we collect:

on the Mobile App; or
in communications between you and the Mobile App.

It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on the Mobile App.

Please read this Privacy Notice, along with our cookie policy, carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you must stop using the Mobile App. By accessing or using the Mobile App or using any of our services, you acknowledge that you have read and accept the practices and policies outlined in this Privacy Notice, our Terms of Use, and any other Company policies or agreements in place at that time. We reserve the right to make changes to this Privacy Notice from time to time. Your continued use of this Mobile App after we make changes is deemed to be acceptance of those changes, so please check periodically for updates.

III. Users Must Be At Least 18

Users of our Mobile App must be at least 18 years old; any user under 18 is not authorized. Our Mobile App is not targeted to children under age 18. Additionally, we do not knowingly collect any personal information from children under 18 years of age.

If you have reason to believe that a child under the age of 18 has provided personal information to the Company through this Mobile App, please contact us, and we will endeavor to delete that information from our databases.

IV. Information We Collect and How We Collect It

We collect several types of information from and about users of the Mobile App, including information:

by which you may be personally identified, such as name, postal address, e-mail address, phone number, or any other identifier by which you may be contacted online or offline (“personal information”);
you may submit to us, including any content;
about your preferences and demographics;
geolocation, including precise and regional;
about you individually but does not identify you;
about your internet connection, the equipment you use to access our Mobile App, and Mobile App usage details;
account information and login credentials;
chat modules, messaging and email data, including related metrics;
occupation history;
date of birth;
credit card information and other payment processing information (handled by our third-party payment processors, not stored by us directly);
financial and economic information;
gender.

We collect this information:

directly from you when you provide it to us, such as when you create an account, or contact us with inquiries; and
automatically as you use the Mobile App. Information collected automatically may include usage details and information collected through cookies.

By voluntarily providing us with any such information, you are consenting to our use of it in accordance with this Privacy Notice. You can choose not to provide us with certain information, but then you may not be able to take advantage of many features or opportunities.

Automatically Collected Information

Upon engaging the Mobile App or services, the Company automatically receives and records information on our server logs from your browser, including but not limited to your IP address, the type of browser used, cookie information, the page you requested, and duration of activity on our Mobile App. The Company may store such information itself or such information may be included in databases owned and maintained by Company affiliates, agents, third party vendors, or service providers. This information may be used to customize the content you see on our Mobile App or to communicate with you about opportunities. We may make extensive use of this data at an aggregated level in order to understand, among other things, how our Mobile App is being used. The Company may share this data with its agents, third party vendors, service providers, and business partners, and may disclose aggregated user statistics to describe our services to current and prospective business partners and other third parties for lawful purposes.

Cookies

We use “cookies” and other tracking technologies to improve your experience and to save you time when visiting the Mobile App. Cookies are little tags that are placed onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. On most web browsers, you will find a help section on the toolbar with information on how to receive notification when you are receiving a new cookie and how to turn cookies off. For more information on our use of cookies and the data they collect, see our cookie policy on our website.

Do Not Track

We may track users’ use of the platform, but because there is no common understanding of what a Do Not Track signal is supposed to mean, we will not respond to browser Do Not Track (DNT) signals. For more information on DNT settings generally, please visit https://allaboutdnt.com.

V. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To provide the Mobile App and its contents to you.
To process transactions and fulfill orders, including billing and collections.
To register a user.
To provide you with marketing and promotions, and for us to audit the same.
To provide you with information, opportunities, or services, including customer support, that you request from us.
To provide you with notices about your account, promotions, or other agreements.
To carry out our obligations and rights arising from any contracts entered into between you and us.
To defend against claims and litigation.
To enforce our policies and protect against security incidents, including to prevent fraud, malicious, deceptive or illegal activity.
To notify you about changes to the Mobile App or any products or services we offer.
To fulfill any other purpose for which you provide it.
In any other way we may describe when you provide the information.
For any purpose with your consent.

You may notify us to opt out from receiving certain marketing emails, and each marketing email will include an opt-out button or unsubscribe link.

VI. Disclosure of Your Information

The Company is not in the business of selling your information. We have the right to disclose aggregated information about our users, and information that does not identify any individual. We may disclose personal information that we collect or you provide in accordance with this Privacy Notice:

To our subsidiaries and affiliates.
To contractors, service providers, vendors, and other third parties we use to support our business, including payment processors, email and messaging providers, hosting and analytics providers, and advertising providers.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Mobile App users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
To our professional advisors, including lawyers, accountants, consultants, and security professionals, when disclosure is reasonably necessary.
With your consent.
To third party advertising partners who may use data to serve ads for us and provide us with analytics.
To third party vendors who may use data to provide you additional services and products.

We may also disclose your personal information:

To comply with a subpoena, court order, administrative or governmental order, or any other requirement of law.
If the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, or to fight fraud and credit risk.
To enforce or apply our Terms of Use and other agreements or policies, including for billing and collection purposes.

VII. Data Retention

We retain your personal information for as long as your account is active and for as long as needed to provide our services to you. Specifically:

Account information (such as name and email) is kept for the life of your account. If you delete your account, we delete or de-identify this information within 90 days, except where we are required to keep it longer by law.
Purchase and payment records are retained for as long as required to meet our financial, tax, and legal obligations, which in Australia is generally at least 7 years.
Usage and technical data is retained for up to 24 months, after which it is deleted or de-identified.

You can request deletion of your account and associated personal information at any time by emailing hello@melissaambrosini.com. We will action deletion requests within 90 days, subject to the legal retention obligations described above.

VIII. Data Security

No Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail or forms sent to or from this Mobile App may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail or through a form. Your Company account personal information is protected by a password for your privacy and security. You are responsible for protecting against unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your device by signing off after you have finished accessing your account. Any transmission of personal information is at your own risk. We take reasonable technical and organisational measures to protect your personal information, but we are not responsible for circumvention of any privacy settings or security measures contained on the Mobile App.

IX. Links to Other Websites

This Privacy Notice applies only to the Mobile App. This Mobile App may contain links to other websites not operated or controlled by the Company (the “Third Party Sites”), e.g., Facebook, Instagram, YouTube, LinkedIn, and TikTok. The policies and procedures we describe here do not apply to the Third Party Sites. The links from this Mobile App do not imply that the Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

X. Social Media

We use social media plug-ins (e.g., Facebook, Instagram, TikTok). These features may collect your IP address and/or other information, note which page you are visiting on our Mobile App, and may set a cookie to enable the feature to function properly. The Company also has a presence on some social media platforms. Through our accounts on these platforms, we may in some instances collect personal information when you interact or communicate with us. Any information that you post on social media is governed by each platform’s privacy notice, and any personal information that we collect via our social media accounts will be processed in accordance with this Privacy Notice.

XI. Other Terms and Conditions

Your access to and use of this Mobile App is subject to the Mobile App’s Terms of Use.

XII. Contact Us

To keep your personal information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct personal information in our possession that you have previously submitted via this Mobile App. You may also manage your communications preferences and the receipt of any commercial communication by clicking the unsubscribe link included at the bottom of all marketing emails from the Company.

If you have any questions or concerns regarding this Privacy Notice and our privacy practices, please send us a detailed message to hello@melissaambrosini.com and we will make every effort to resolve your concerns. You may also contact us at the address below:

Melissa Ambrosini Pty Ltd
PO Box 167, Noosa Heads QLD 4567, Australia

XIII. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access the personal information we hold about you, ask us to correct it if it is inaccurate, and make a complaint about how we handle your personal information. To exercise any of these rights, please contact us using the details in Section XII. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

XIV. Your California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding the disclosure of personal information to third parties, including our information sharing practices, and the names and addresses of businesses with whom we have shared your personal information for direct marketing purposes. To make such a request, please contact us using the methods described in Section XII of this Privacy Notice.

XV. Your General Data Protection Regulation Rights

The General Data Protection Regulation (GDPR) permits users who are in the European Economic Area (EEA), the European Union (EU), or the United Kingdom (UK) to request certain information regarding the control, disclosure, and use of their personal information. In summary, those rights include the rights to: fair processing of information and transparency over how we use your personal information; require us to provide you with information regarding the information we hold about you and how we use it; require us to correct any mistakes in your information; require the erasure of personal information concerning you in certain situations; and object at any time to the processing, use, and automation of your data.

For further information on each of these rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the GDPR. If you would like to exercise any of these rights, please contact us using the methods described in Section XII of this Notice.

Transfer of Your Information Out of the European Economic Area

As an Australian company, we and our service providers may store and process your personal information in Australia and in other countries which may not have the same data protection laws as the EEA and the UK. Any transfer of your personal information will be subject to applicable safeguards designed to help protect your privacy rights. To obtain a copy of such safeguards, please contact us using the methods described in Section XII of this Notice.

How to File a Complaint Under GDPR

The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the EU (or EEA) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Terms of Use

Podcast disclaimer. The only purpose of our podcast (The Melissa Ambrosini Show) is to educate and inform. It is no substitute for professional care by a doctor or other qualified medical professional, and does not constitute medical or other professional advice. Melissa Ambrosini Pty Ltd assumes no liability for any of your activities in connection with this podcast.

Product delivery. Upon purchase, you’ll receive an email with a link to download your product or access to the members area or app.

Purchases and billing. Charges will appear as Melissa Ambrosini Pty Ltd on your statement. When you purchase, you agree to be billed either as a one-off transaction or a recurring subscription, depending on the product. All payments are processed by third-party PCI-compliant providers; we do not store your full card details ourselves.

Access to the Service. You agree to use the Service only for lawful, personal, non-commercial purposes. You agree not to compromise its security, render it inaccessible to others, damage it or its content, modify the content, or access content not intended for you. To access certain features you may need to register; you agree that the information you provide is correct, current, and complete. If we believe it isn’t, we may refuse, suspend, or terminate your access at any time without notice.

Restrictions on use. The Service is provided for personal, non-commercial use so you can learn about our company and access what you’ve purchased. You may not use it for any commercial purpose, or co-brand, frame, or hyperlink to it, without our express prior written consent.

Proprietary information. The content in the Service is the proprietary information of our company or its licensors, protected by Australian and foreign copyright and trademark law. You may not copy, distribute, republish, upload, post, transmit, alter, or reproduce any content without our prior written consent, except that you may print or download a copy solely for your personal, non-commercial use. You may not use our marks or logos without express written permission.

Your submissions and conduct. Any content you communicate to us through the Service (a “Submission”) grants us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive licence to use, reproduce, adapt, publish, and distribute it. You guarantee you have the legal right to post it and that it breaches no law or third-party right. You may not post anything unlawful, infringing, defamatory, obscene, harassing, threatening, that exploits or endangers children, that impersonates others, that advertises a commercial endeavour, that contains malicious code, or that disrupts the Service. We may (but need not) monitor use and remove content at our discretion. You remain solely responsible for your Submissions.

Security. Passwords are for individual use only, and you’re responsible for keeping yours secure. We may require you to change an insecure password or suspend your account. You may not use the Service to compromise security or tamper with systems. We may investigate suspected violations and cooperate with law enforcement, and you release us from claims arising from such investigations.

Third-party links. The Service may link to sites we don’t control. We don’t endorse them, aren’t responsible for their content, and you access them at your own risk, subject to their own terms.

Downloads. We can’t guarantee files available for download are free of viruses or harmful code. You’re responsible for your own protective measures, and we assume no responsibility for your use of the internet.

Disclaimer of warranties. The Service and its content are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We don’t warrant that the Service will be uninterrupted, timely, secure, or error-free, or that content is accurate or complete. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.

Limitation of liability. To the fullest extent permitted by law, our company and its affiliates, licensors, service providers, employees, and directors will not be liable for any incidental, indirect, punitive, consequential, or special damages, including loss of revenue, emotional distress, or similar. Our total liability to you for any claim will not exceed the greater of AUD $100 or the amount you paid us for the product or service giving rise to the claim.

Indemnity. You will indemnify and hold harmless our company and its affiliates, licensors, service providers, employees, and directors from any breach of these terms by you, any unauthorised use of content, and any claims brought by third parties arising from your use of the Service.

Governing law. These terms are governed by the laws of New South Wales, Australia. You consent to the exclusive jurisdiction of the state and federal courts in Sydney, NSW for any dispute. If any part of these terms is unlawful or unenforceable, that part is severable and the rest remains in effect. These terms are the entire agreement between us on this subject. We may revise them at any time by updating this page.

Disclaimer

General. This website, app, and all the information they contain are based on personal experience and are shared for educational and informational purposes only. They should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before beginning any new practice. It is your responsibility to assess the accuracy and usefulness of the information provided. We assume no liability for any consequence resulting from any action or inaction you take based on it. Our Service may include guest content and comments reflecting others’ opinions, which are not necessarily our views.

Affiliates and partners. While we make every effort to represent our products and services accurately, we make no guarantee of any particular result or income from their use. Results vary by individual and depend on your own effort, experience, and circumstances. Any testimonials or examples are exceptional and not a guarantee that you’ll achieve the same. Your use of our information, products, and services should be based on your own due diligence, and we are not liable for the success or failure of your business. Affiliate partners agree to act with integrity, not to spam, and to follow all applicable advertising guidelines and business ethics.